Privacy Policy

At GardenCraft Pte Ltd, your privacy is a priority. This policy explains how we collect, use, and protect your personal information when you interact with our online platform and services related to landscaping and garden solutions.

Information We Collect

We collect information necessary to provide and improve our services, including:

• Personal identification details such as name, contact number, and address
• Service requests and project details to tailor our landscaping solutions
• Payment and billing information necessary for transactions
• Communications and feedback exchanged through customer support

How We Use Your Information

Your data is used solely to deliver, customise, and manage our landscaping services, including:

• Scheduling and managing landscape design, garden maintenance, and installation services
• Processing payments and maintaining accurate billing records
• Responding to inquiries and providing customer support
• Improving our services, products, and website experience

Legal Basis for Processing

We process your personal data based on your consent, contractual necessity, or when required by law. This aligns with GDPR and related data protection regulations.

Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information with trusted third-party partners to support service delivery, including:

• Service providers assisting with irrigation or lighting installations
• Payment processors and financial institutions
• Legal or regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under applicable data protection laws, you have rights including:

• Accessing and obtaining a copy of your personal data
• Requesting correction of inaccurate information
• Requesting deletion of your personal data where applicable
• Objecting to or restricting data processing where permitted
• Withdrawing consent at any time, without affecting prior processing

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Cookies and Tracking Technologies

Our online platform may use cookies and similar technologies to enhance user experience and analyze usage. You can control cookie preferences through your browser settings.

Contact Us

For questions or concerns about this privacy policy or your data, please contact us at:

We reserve the right to update this policy to reflect changes in our practices or legal obligations, and we encourage you to review it periodically.